Sunday, April 11, 2010

Tata Nano owner seeks compensation

Tata Nano owner is seeking Rs 15lacs (1.5million) from Tata Motors as compensation for his new Tata Nano that caught fire on the day of purchase.
Details at DNA link
http://www.dnaindia.com/mobile/report.php?n=1370119
Response from Tata has not been very supportive or encouraging to their customers. We do not have a strong regulator like transport safety administrators in USA or Europe and Auto companies take quality and safety very lightly. Instead of just focusing on emission norms of vehicles it is high time that an empowered regulatory agency is formed which provides guidance on and monitors road and vehicle safety issues.

- Neeraj