Being adventurous in online shopping does not go well always!
I placed an order for a cell phone from ebay India seller sankyoelectronics who is from Chennai.
http://cgi.ebay.in/ws/eBayISAPI.dll?ViewItem&item=150835286131
As per seller listing it is
Sony Ericsson Xperia Mini Pro SK17i Mobile + Warranty
Condition "New: A brand-new, unused and undamaged item."
http://myworld.ebay.in/sankyoelectronics
Shipper/Seller Address -
Gopalakrishnan M
Sankyo Electronics
14 Periyar Street , Kulasekarapuram
Virugambakkam Chennai - 600092
Seller phone number 044-43518526
On packing there was also a from Sticker
K J Enterprises
#27 Kasim Street Royapettah
Chennai - 600014
Surprisingly as against claimed by seller that it is a brand new unused item it was a used one without proper packing.
The product received was not in new condition. See pictures
1. Box was not sealed.
2. Company packing was missing in the box
3. All items were packed in old plastic covers with cello tape attached.
4. Phone had a lot of finger prints and marks on the body. I cleaned there was no screen damage.
5. Charger also has marks and repacked. definitely old used charger.
6. The ear phone was also old piece not the one company gives with this model.
7. Clock was already set on the phone. some one had used it earlier.
Product was not in brand new condition as described by seller. It is otherwise working.
I have raised an ebay case for resolution with the seller.
Original Seller Listing
Although seller has 98% positive feedback, recently few people have complained against old / missing items. I went by the positive feedback and took a chance of ordering. It ended up a bad experience. Please be careful dealing with this and similar sellers on ebay.
Update Nov 2012- Based on comments to my post I see that many buyers faced issues with products and quality of service from this seller. Now while browing ebay I just noted that this seller SankyoElectronics is no longer registered on ebay and his ID is deactivated.
I placed an order for a cell phone from ebay India seller sankyoelectronics who is from Chennai.
http://cgi.ebay.in/ws/eBayISAPI.dll?ViewItem&item=150835286131
As per seller listing it is
Sony Ericsson Xperia Mini Pro SK17i Mobile + Warranty
Condition "New: A brand-new, unused and undamaged item."
http://myworld.ebay.in/sankyoelectronics
Shipper/Seller Address -
Gopalakrishnan M
Sankyo Electronics
14 Periyar Street , Kulasekarapuram
Virugambakkam Chennai - 600092
Seller phone number 044-43518526
On packing there was also a from Sticker
K J Enterprises
#27 Kasim Street Royapettah
Chennai - 600014
Surprisingly as against claimed by seller that it is a brand new unused item it was a used one without proper packing.
The product received was not in new condition. See pictures
1. Box was not sealed.
2. Company packing was missing in the box
3. All items were packed in old plastic covers with cello tape attached.
4. Phone had a lot of finger prints and marks on the body. I cleaned there was no screen damage.
5. Charger also has marks and repacked. definitely old used charger.
6. The ear phone was also old piece not the one company gives with this model.
7. Clock was already set on the phone. some one had used it earlier.
 |
| Shipment |
 |
| Seal on top only |
 |
| No seal on bottom. clearly opened and closed from bottom of the box |
 |
| Repackaged in old cover. not fresh piece |
 |
| Lots of fingerprints and marks on screen |
 |
| These were the contents packed in individual old plastic covers. No other internal packing or documentation etc. One paper only |
 |
| Charger is also used with marks on it |
 |
| This is an older model Sony Ericsson HPM-60/J not the latest earphone that comes with this model. |
 | |
|
Product was not in brand new condition as described by seller. It is otherwise working.
I have raised an ebay case for resolution with the seller.
Original Seller Listing
Seller cheated - despite his promise that he will ship new accessories like charger and earphone he did not ship. He requested that he has a review with Ebay and his business gets hurt by negative feedback and so his feedback should be changed from negative to positive. I trusted him and changed feedback. After that he stopped responding to my emails and phone calls. Never trust such seller and give them any business.
 |
| Don't trust sellers and change feedback until they fix your problem. After you change feedback like I did for Sankyo Electronics, even Ebay does not care. |
Ebay page showing that seller is no longer registered.
